This position requires a very detail oriented individual with accounting and bookkeeping skills. Reporting directly to our General Manager, this position performs most of our accounting functions including accounts payable and receivable, assisting with and preparing departmental budgets and P & L statements. Education in accounting and experience in accounting or bookkeeping required, preferably in a hospitality setting.
Front Office Manager
High Peaks Resort is seeking a Front Office Manager (FOM). Our FOM oversees managers, supervisors and line staff in all Front Office areas to ensure attentive, friendly, courteous and efficient hospitality supporting our mission: To Provide Service At Its Peak.
Must be skilled in all Front Office functions to effectively orchestrate the daily operations. Proficiency with hotel industry revenue management, reservations and hotel property management systems is essential.
Our FOM is responsible for the training of new and existing associates to ensure service standards are consistently met. Must be very hands on and active on the front lines daily, leading and inspiring staff to peak performance. He/she responds to guest complaints and initiates necessary service recovery actions, fine tuning practices and processes to maximize guest satisfaction.
Must have excellent oral and written communication skills, superior organization skills and be detail-oriented. Possess the ability to work well under pressure, prioritize effectively and manage time well. Ideal candidate will demonstrate self-confidence, energy, enthusiasm, flexibility and a high level of interpersonal skills.
A minimum five years’ experience in a full service hotel or resort in positions of increasing responsibility, with at least three years in a Managerial role is preferred.
This position reports to the Director of Front Office Services.
Front Desk Attendant
Our Front Desk Attendants check guests in and out of the hotel, respond to guests’ requests for information and assistance, and have a direct impact on the success of our guests’ vacation experience. Excellent organizational and customer service skills are required, as well as computer skills, the ability to work in a fast-paced environment, and a positive, friendly, customer-focused attitude.
Food & Beverage Department
Front of House Manager
iWe are seeking an energetic, organized and outgoing individual to assist in managing our casual, but upscale resort restaurant and pub in Lake Placid. Directs and supervises front of the house staff in the performance of their duties including scheduling, training, and overseeing the operations of the banquet events, and the front of the house. This position is key in ensuring that our guests’ expectations are exceeded. We require a minimum of two years prior experience in the food and beverage industry, preferably in an upscale dining setting.
We are seeking top notch staff for our superior resort-hotel restaurant. We have immediate openings for Servers and Bartenders at our world famous restaurant and outdoor deck overlooking the High Peaks and Mirror Lake in downtown Lake Placid. We pride ourselves on world class service, and exceeding every guest's expectations. If you have a similar orientation please consider joining our team.
Cleanliness is one of the most important features a hotel can offer its guests. We are seeking exceptional housekeeping candidates for the position of room attendant who will clean guest rooms, bathrooms, and lobby areas. Responsibilities include changing linens and towels, restocking amenities and other items, cleaning and disinfecting all guestroom and bathroom surfaces, dusting and polishing all furniture, removing trash, vacuuming, and cleaning floors, and ensuring that each room is spotless before each guest arrives. The successful candidate will have an eye for detail, cleaning experience, and a desire for perfection. Conscientiousness is important as you will leave your mark on each room that you clean. Friendliness and a positive attitude are important also because you will be ambassadors of the hotel.