Dear Guests,
Welcome to the heart of Lake Placid and to High Peaks Resort!
Our goal is to make your stay as comfortable and pleasant as possible, and we think that our natural hospitality – sincere, from the heart and gracious – will inspire you to return season after season.
It is our hope that you will take advantage of all that Lake Placid and our Adirondack Park have to offer. You will find that there is something for everyone every season of the year, like summer hiking and cycling, winter skiing and skating or museums and antiquing all year long.
Our check-in time is 4:00 PM and check-out is 11:00 AM.
Please dial “Service at Its Peak” on your in-room phone for assistance with:
- Housekeeping
- Room Service
- Concierge
- Bell Service
- Lost and Found
- Laundry and Dry-Cleaning Service
- Taxi and Limousine Information
We are passionate about creating a first-class experience and your feedback is invaluable to our goal of constantly exceeding expectations. Upon your departure we invite you to share your experience on TripAdvisor and with the survey you will receive by email.
Please reach out to any member of our team if we can help make your stay more enjoyable.
With Warm Regards,
Lisa Lester
General Manager
Located to the left of our Registration Desk you will find:
- ATM
- 24-hour Business Center
- 24-hour Fitness Center
- Trailhead Market
Pools
- Indoor pool located on the 4th floor; open 8:00 AM to 10:00 PM, daily.
- Lake House pool located on the lower level of the Lake House; open 8:00 AM to 10:00 PM, daily.
- Two outdoor pools; one located in our main courtyard and the other located on our waterfront and accessed via our Waterfront Collection; open 8:00 AM to 7:00 PM. Open seasonally.
Cribs & Microwaves
Cribs and microwaves are available upon request based on availability (additional charges may apply).
Ice & Vending
Ice and Vending is located in the alcoves between rooms 12 and 13 on each floor and near room 720 in the Waterfront Collection.
Trailhead Market
Start your morning with a quick snack, prepare for your day with sundries and gear for whatever adventure you have in store, or find the perfect memento from your trip at the Trailhead Market.
Emergency Dispatch: 9 + 911
Fire Emergency
Please note the emergency exits on the map on the inside of your room door. Always use the stairs, not the elevator. In general, stairways are adjacent to the elevators and/or at each end of the room corridors. Exits are on the first, third and fourth floor.
Safety and Security
Valuables and Cash
We provide safe deposit boxes for your valuables free of charge; if you would like any assistance with using the safe deposit box, please dial “Service at Its Peak”. We urge you to use this service and deposit valuables such as jewelry, money, traveler’s checks, etc. as the hotel is not responsible for items left in your room. Never leave items of value in your room unattended even for a short period of time.
Safety at Your Door
Your guest room is equipped with additional locking devices that are recommended for use whenever you are in your room. Never automatically open your door. Make sure you know your caller’s identity. If someone claims he/she is a hotel employee, call “Service at Its Peak” to verify.
Policies
Smoking Policy
High Peaks Resort is a non-smoking facility. Smoking is not permitted in our guest rooms, public spaces or restaurants. Guests found to have been smoking in their rooms, on balconies or patios will be charged a $250 refreshing fee.
Dog Policy
High Peaks Resort is a “dog friendly” property and wishes to extend the privilege of bringing your dog to our resort with you. As a special treat for your best friend, we’re delighted to extend to them a special amenity program to make High Peaks Resort and Lake House even more like home with a bandana, mat, bed, and bowl; the bandana is yours to take as a special memento of your dog’s visit! We must ask your cooperation in abiding by our pet policy which is available at www.highpeaksresort.com or at the front desk. Five percent of your dog fee will be donated to The Joshua Fund – a Lake Placid dog rescue helping to place dogs from high kill shelters in forever homes. Dogs are not permitted in our restaurants, pool enclosures or on our allergy-free floors; 2 and 5. Our dog-friendly floors in the resort are 1, 3, and 4. Please clean up after your pet.
Messages: The indicator light on your room telephone will alert you to a message in voice mail or at the front desk. Press the message button to retrieve messages.
Important Numbers
Hotel Operator
“0” or “Service at Its Peak”
Emergency Dispatch
9 + 911
Local Calls
8 + number
Local Operator
8 + 0
Continental US
8 + 1 + area code + number
International
8 + 011 + country code + number
Directory Assistance
8 + 411
Credit Card Calls
Continental US
8 + 0 + area code + number
International
8 + 011 + country code + city code + number
5 ABC HD/WVN 6 CBS HA/WCAX 7 FOX HD/WFFF 8 CW HD 9 NBC HD/WPTZ 10 PBS HD/WCNY 11 Unimas 12 Telemundo SD 13 C-SPAN HD 14 A&E HD 15 ABC Family HD 16 AMC HD 17 Animal Planet 18 BBC America HD 19 BET HD 20 Bloomberg HD 21 Bravo HD 22 Cartoon Network HD 23 CNBC HD 24 CNN HD 25 Comedy Central HD 26 Discovery HD 27 Disney Channel HD 28 E! HD 29 ESPN HD 30 ESPN 2 HD 31 ESPN Classic SD 32 ESPNEWS HD 33 ESPN U HD 34 Food Network HD |
35 Fox News HD 36 YES HD 37 FX HD 38 Golf Channel HD 39 Headline News HD 40 HGTV HD 41 History Channel HD 42 Lifetime HD 43 MSNBC HD 44 MTV HD 45 National Geographic HD 46 Nickelodeon 47 Science HD 48 Fox Sports 1 49 SyFy HD 50 TBS HD 51 TLC HD 52 TNT HD 53 Travel HD 54 USA HD 55 NBC Sports HD 56 Weather Channel HD 57 TWC News 58 TWC Sports HD 59 MSG HD/NBA HD 60 MSG+ HD/NHL HD 61 HBO HD 62 HBO 2 HD 65 NFL Network
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No matter the season or the weather, there is an endless list of experiences in the High Peaks region. Here are some of our favorites. If you are interested in specific suggestions for your visit, please speak with the concierge or Guest Services team.
Fishing
- Ausable Two Fly Shop 518-946-3474
- The Hungry Trout 518-946-2117
- Stillwaters Guide Service 518-523-2280
- Wiley’s Flies 518-891-1829
Golf
- Whiteface Club & Resort 518-523-2551
- Craig Wood Golf Course 518-523-9811
- Lake Placid Club Resort 518-523-4460
- Saranac Inn 518-891-1402
- Saranac Lake Golf Club 518-891-2675
- Malone Golf Club 518-483-2926
Horseback Riding
- Emerald Springs Ranch 518-891-3727
Boat Rental
- Captain Marney’s 518-523-9746
- Lake Placid Boat Rental 518-523-3219
Kayak and Canoe
- Mirror Lake Boat Rentals 518-524-7890
- High Peaks Guides 518-523-3764
Miniature Golf
- Boots & Birdies 518-837-5309
Mountain Biking
- High Peaks Guides 518-523-3764
- Downhill Mike 518-524-9805
Adirondack Guide Service
- High Peaks Guides 518-523-3764
- Adirondack Naturalist 518-891-3632
Tennis
- Whiteface Club & Resort 518-523-2551
- Whiteface Mountain 518-946-2223
- Municipal Beach (free) 518-523-2445
This directory includes information on local vendors as a convenience to our guests. Please be advised that neither High Peaks Resort nor Spire Hospitality LLC endorses or recommends any third-party commercial products, services or facilities.
No matter the season or the weather, there is an endless list of experiences in the High Peaks region. Here are some of our favorites. If you are interested in specific suggestions for your visit, please speak with the concierge or Guest Services team.
Cross Country Skiing & Snowshoeing
- Mt. Van Hoevenberg 518-523-2811
- Cascade Ski Center 18-523-9605
- Dewey Mountain 518-891-2697
- Paul Smiths VIC 518-327-6241
- Whiteface Club and Resort 518-523-2551
Alpine Skiing
- Whiteface Mountain 518-946-2223
- Mt. Pisgah 518-891-0970
Sledding & Tubing
- Mt. Pisgah 518-891-0970
- Lake Placid Toboggan 518-523-2445
Sleigh Rides
- Adirondack Sleigh Rides 518-561-8941
Horseback Riding
- Emerald Springs Ranch 518-891-3727
Ice Skating
- Olympic Center 518-523-2445
- Mirror Lake 518-523-2445
Winter Guiding Service
- High Peaks Guides 518-523-3764
- Adirondack Naturalist 518-891-3632
Dog Sled Rides
- Thunder Mountain 518-891-6239
This directory includes information on local vendors as a convenience to our guests. Please be advised that neither High Peaks Resort nor Spire Hospitality LLC endorses or recommends any third-party commercial products, services or facilities.
Florist
Lake Placid Flower & Gift
5970 Sentinel Rd, Lake Placid, NY 12946
518-523-9494
Medical
Lake Placid Emergency Room (8 AM—11 PM)
203 Old Military Rd, Lake Placid, NY 12946
518-523-3311
Saranac Lake Emergency Room (24hrs)
2233 NY-86, Saranac Lake, NY 12983
518-891-4141
Mountain Medical Urgent Care
354 Broadway, Saranac Lake, NY 12983
518-897-1000
Dental
Lake Placid Family Dental
2358 Saranac Ave, Lake Placid, NY 12946
518-523-2406
Optical
Eye Peek
2237 Saranac Ave # 1, Lake Placid, NY 12946
518-523-1530
Baptist
Lake Placid Baptist Church
46 Saranac Avenue, Lake Placid
518-523-2008
Catholic
St. Agnes Catholic Church
Corner of Hillcrest Avenue and Saranac Avenue, Lake Placid
518-523-2200
Episcopal
St. Eustace Episcopal Church
44 Main Street, Lake Placid
518-523-3280
Jehovah’s Witness
Kingdom Hall
9 State Street, Saranac Lake, NY
518-891-9233
Jewish
Lake Placid Synagogue
30 Saranac Avenue, Lake Placid, NY
518-523-3876
Lutheran
Lutheran Church of the Holy Trinity
Corner of Church Street and Main Street, Saranac Lake
518-891-5262
Methodist
Adirondack Community Church
2583 Main Street, Lake Placid, NY
518-523-3753
Mormon
Church of Jesus Christ of Latter-Day Saints
Intersection of Old Military Road and John Brown Road, Lake Placid
518-523-2889
Pilgrim
Pilgrim Holiness Church
14 Sentinel Road, Lake Placid
518-523-2484
Presbyterian
First Presbyterian Church
22 Church Street, Saranac Lake
518-891-3401

Complimentary Snowshoes
Complimentary snowshoes can be borrowed from the High Peaks Resort Guest Services desk.

Complimentary Watercraft
In summer, guests have access to our fleet of complimentary watercraft located at our Waterfront Collection.

Complimentary Yoga
Enjoy a complimentary 1-hour vinyasa flow class Saturdays and Wednesdays at 11 AM.
Discover Lake Placid
Embrace Everything Lake Placid Has to Offer
Our location on Main Street provides easy access to Lake Placid's top winter attractions, including the Mirror Lake Skating Loop and the toboggan chute. Skate or ski the loop and enjoy breathtaking views of snow-capped mountains by day, then head to the toboggan chute to experience the thrill of tobogganing under the lights. Take advantage of our complimentary snowshoe rentals or take a dogsled ride over the frozen surface of the lake for an incredibly unique experience.