Located to the left of our Registration Desk you will find:

• ATM
• 24-hour Business Center
• 24-hour Fitness Center
• Trailhead Market

Pools

• Our indoor pool located on the 4th floor is open 8:00 AM to 10:00 PM, daily.
• Our Lake House pool located on the lower level of the Lake House is open 8:00 AM to 10:00 PM, daily.
• Our two outdoor pools are located in our main courtyard and on our waterfront, accessed via our Waterfront Collection are open from 10:00 AM to 6:00 PM, seasonally.

Cribs & Microwaves

Cribs and microwaves are available upon request based on availability (additional charges may apply).

Ice & Vending

Ice and Vending is located in the alcoves between rooms 12 and 13 on each floor and near room 720 in the Waterfront Collection.

Trailhead Market

Start your morning with a quick snack, prepare for your day with sundries and gear for whatever adventure you have in store, or find the perfect memento from your trip at the Trailhead Market.

EMERGENCY DISPATCH: 9 + 911

FIRE EMERGENCY

Please note the emergency exits on the map on the inside of your room door. Always use the stairs, not the elevator. In general, stairways are adjacent to the elevators and/or at each end of the room corridors. Exits are on the first, third, and fourth floors.

SAFETY AND SECURITY

Valuables and Cash
We provide safe deposit boxes for your valuables free of charge; if you would like any assistance with using the safe deposit box, please dial “Service at Its Peak”. We urge you to use this service and deposit valuables such as jewelry, money, traveler’s checks, etc. as the hotel is not responsible for items left in your room. Never leave items of value in your room unattended even for a short period of time.

Safety at Your Door
Your guest room is equipped with additional locking devices that are recommended for use whenever you are in your room. Never automatically open your door. Make sure you know your caller’s identity. If someone claims he/she is a hotel employee, call “Service at Its Peak” to verify.

POLICIES

Smoking Policy
High Peaks Resort is a non-smoking facility. Smoking is not permitted in our guest rooms, public spaces or restaurants. Guests found to have been smoking in their rooms, on balconies or patios will be charged a $250 refreshing fee.

Dog Policy
High Peaks Resort is a “dog-friendly” property and wishes to extend the privilege of bringing your dog to our resort with you. As a special treat for your best friend, we’re delighted to extend to them a special amenity program to make High Peaks Resort and Lake House even more like home with a bandana, mat, bed, and bowl; the bandana is yours to take as a special memento of your dog’s visit! We must ask for your cooperation in abiding by our pet policy. A portion of your dog fee will be donated to the Tri-Lakes Humane Society.

Messages: The indicator light on your room telephone will alert you to a message in voice mail or at the front desk. Press the message button to retrieve messages.

IMPORTANT NUMBERS

Hotel Operator
“0” or “Service at Its Peak”

Emergency Dispatch
9 + 911

Local Calls
8 + number

Local Operator
8 + 0

Continental US
8 + 1 + area code + number

International
8 + 011 + country code + number

Directory Assistance
8 + 411

CREDIT CARD CALLS

Continental US
8 + 0 + area code + number

International
8 + 011 + country code + city code + number 

No matter the season or the weather, there is an endless list of experiences in the High Peaks region. Here are some of our favorites. If you are interested in specific suggestions for your visit, please speak with the concierge or Guest Services team.

FISHING

• Ausable Two Fly Shop 518-946-3474
• The Hungry Trout 518-946-2117
• Stillwaters Guide Service 518-523-2280
• Wiley’s Flies 518-891-1829

GOLF

• Whiteface Club & Resort 518-523-2551
• Craig Wood Golf Course 518-523-9811
• Lake Placid Club Resort 518-523-4460
• Saranac Inn 518-891-1402
• Saranac Lake Golf Club 518-891-2675
• Malone Golf Club 518-483-2926

Horseback Riding

• Emerald Springs Ranch 518-891-3727

BOAT RENTAL

• Captain Marney’s 518-523-9746
• Lake Placid Boat Rental 518-523-3219

KAYAK AND CANOE

• Mirror Lake Boat Rentals 518-524-7890
• High Peaks Guides 518-523-3764 

MINIATURE GOLF

• Boots & Birdies 518-837-5309  

MOUNTAIN BIKING

• High Peaks Guides 518-523-3764
• Downhill Mike 518-524-9805  

ADIRONDACK GUIDE SERVICE 

• High Peaks Guides 518-523-3764
• Adirondack Naturalist 518-891-3632  

TENNIS

• Whiteface Club & Resort 518-523-2551
• Whiteface Mountain 518-946-2223
• Municipal Beach (free) 518-523-2445

This directory includes information on local vendors as a convenience to our guests. Please be advised that neither High Peaks Resort nor Spire Hospitality LLC endorses or recommends any third-party commercial products, services or facilities.

No matter the season or the weather, there is an endless list of experiences in the High Peaks region. Here are some of our favorites. If you are interested in specific suggestions for your visit, please speak with the concierge or Guest Services team.

CROSS COUNTRY SKIING & SNOWSHOEING

• Mt. Van Hoevenberg 518-523-2811
• Cascade Ski Center 18-523-9605
• Dewey Mountain 518-891-2697
• Paul Smiths VIC 518-327-6241
• Whiteface Club and Resort 518-523-2551 

ALPINE SKIING

• Whiteface Mountain 518-946-2223
• Mt. Pisgah 518-891-0970 

SLEDDING & TUBING

• Mt. Pisgah 518-891-0970
• Lake Placid Toboggan 518-523-2445

SLEIGH RIDES

• Adirondack Sleigh Rides 518-561-8941

HORSEBACK RIDING

• Emerald Springs Ranch 518-891-3727

ICE SKATING

• Olympic Center 518-523-2445
• Mirror Lake 518-523-2445 

WINTER GUIDING SERVICE

• High Peaks Guides 518-523-3764
• Adirondack Naturalist 518-891-3632 

DOG SLED RIDES

• Thunder Mountain 518-891-6239

This directory includes information on local vendors as a convenience to our guests. Please be advised that neither High Peaks Resort nor Spire Hospitality LLC endorses or recommends any third-party commercial products, services or facilities.

FLORIST

Lake Placid Flower & Gift
5970 Sentinel Rd, Lake Placid, NY 12946
518-523-9494

MEDICAL

Lake Placid Emergency Room (8 AM—11 PM)
203 Old Military Rd, Lake Placid, NY 12946
518-523-3311

Saranac Lake Emergency Room (24hrs)
2233 NY-86, Saranac Lake, NY 12983
518-891-4141

Mountain Medical Urgent Care
354 Broadway, Saranac Lake, NY 12983
518-897-1000

DENTAL

Lake Placid Family Dental
2358 Saranac Ave, Lake Placid, NY 12946
518-523-2406

OPTICAL

Eye Peek
2237 Saranac Ave # 1, Lake Placid, NY 12946
518-523-1530

BAPTIST

Lake Placid Baptist Church
46 Saranac Avenue, Lake Placid
518-523-2008

CATHOLIC

St. Agnes Catholic Church
Corner of Hillcrest Avenue and Saranac Avenue, Lake Placid
518-523-2200

EPISCOPAL

St. Eustace Episcopal Church
44 Main Street, Lake Placid
518-523-3280

JEHOVAH’S WITNESS

Kingdom Hall
9 State Street, Saranac Lake, NY
518-891-9233

JEWISH

Lake Placid Synagogue
30 Saranac Avenue, Lake Placid, NY
518-523-3876

LUTHERAN

Lutheran Church of the Holy Trinity
Corner of Church Street and Main Street, Saranac Lake
518-891-5262

METHODIST

Adirondack Community Church
2583 Main Street, Lake Placid, NY
518-523-3753

MORMON

Church of Jesus Christ of Latter-Day Saints
Intersection of Old Military Road and John Brown Road, Lake Placid
518-523-2889

PILGRIM

Pilgrim Holiness Church
14 Sentinel Road, Lake Placid
518-523-2484

PRESBYTERIAN

First Presbyterian Church
22 Church Street, Saranac Lake 
518-891-3401